Start Date: Level: Study mode: Course location: Course Type:
July TBC Part-Time - Day Ashington Main Campus Skills for Employment

What’s it all about?

This course is an introduction to customer service skills. Enrol on our 9 day course and explore a range of careers in retail and customer service.

There are no formal entry requirements. However, individuals that are claiming benefits may want to discuss this course with their Jobcentre Plus Work Coach who can arrange a referral and pay travel expenses.

Study level Cost Additional fees
19+ please enquire This course is fully funded for those individuals aged 19 years and over as of 31 August 2020 and who are unemployed or earning less than £18,135 per annum.

This is a classroom based course and your progressed will be assessed via completion of workbooks.

You will receive feedback throughout the course verbally and in writing.

This course is delivered over 9 consecutive days.

09:00 - 15:30 each day.

This course aims to give students an introduction to customer service.

Introduction to Customer Service.

City & Guilds

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Why choose Northumberland College?

We are the largest further education provider in Northumberland with campuses throughout the county.

Our student transport scheme is available for eligible students to make getting to and from college as easy as possible.

Our extensive re-development programme will create outstanding new facilities.