A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here.
Education Partnership North East has announced a new name for its LGBTQ+ group, voted for by students across the college group.
Education Partnership North East’s staff have taken part in a series of workshops led by local employers to better understand workforce requirements...
October 15, 2020
Northumberland College will play a leading role in providing employment opportunities for young people
October 14, 2020