A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here
Education Partnership North East is offering its prospective students the chance to experience college life without leaving their homes.
Zookeepers at Kirkley Hall Zoo in Northumberland are living in self-isolation for three months to care for the animals.
Northumberland College student Lydia Swinburn is celebrating after winning a bronze medal at the prestigious AHT National Finals