A complaint is an expression of concern or dissatisfaction with the services provided or actions taken by the college.
This procedure applies to all students, Apprentices, parents or carers, salon or restaurant clients and employers (not contracted to the College).
Where a contract exists between the College and another party, the terms of the contract will apply following the informal stage. Complaints should be handled in a professional non-confrontational manner.
Our full complaints procedure can be found here
A specialist team at Northumberland College is providing mental health support to its students and addressing the growing challenges of the COVID-19
A popular Northumberland zoo is reopening to the public this weekend with a new name and animals among a host of exciting changes
July 15, 2020
Education Partnership North East’s colleges have committed to offering free meals to their most vulnerable students over the summer.
July 2, 2020