Overview

On a daily basis we liaise with our customers mainly for technical assistance in attempt to diagnose/repair issues over the phone or planning in engineer visits.

Desired skills

Computer
Technical
Customer Service

Personal qualities

Friendly
Motivated

Desired qualifications

GCSE Maths & English at 9-4, A*-C or Eqivalent

Future prospects

Possibility of a full time postion within the Customer Sevice Team on the successful completion of the apprenticeship

Important Other Information

Working on computer mainly
Handling calls
Working in office environment

Best reasons to choose an apprenticeship

Earn while you learn. What's not to like about earning money while learning on-the-job, and getting nationally recognised qualifications all at the same time.

Wide choice of careers. We are one of the biggest apprenticeship providers in the region and offer over 40 apprenticeship programmes in lots of career sectors.

Get paid. You will earn at least the minimum apprentice wage of £4.15 an hour (from April 2020 – aged 16-18).

Great support. You will get the best of both worlds with support from your employer and college to make sure you achieve and get the best out of your apprenticeship.

Excellent prospects. Starting in the workplace means there is lots of potential for you to progress quickly, giving you a fast track route to career success.

A competitive edge. An apprenticeship will give you the edge when competing for jobs against other well-qualified candidates.

Get hired. The qualifications, skills and experience you gain will look super impressive on your CV and your apprenticeship could even turn into a full time job.

An alternative to university. Higher apprenticeships mean that you can become qualified to degree level and beyond.

Gain skills. Not only will you develop job specific skills, you will gain transferable skills, such as time management, that you can use in other industries and careers.

Real job. You will be doing a real job for a real employer and putting your skills and knowledge into practice will show employers what you are capable of.

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