Who is the course for?
All ages, in paid employment.
Do I need any formal qualifications?
Capable of completing level 1 maths and English as determined by diagnostic screening. Individual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); other relevant qualifications and experience; or an aptitude test with a focus on IT skills.
What will I study on the course?
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.